Frequently Asked Questions
What forms of payment do you accept?
We currently offer a range of payment options for your convenience, including Venmo, PayPal, Cash App, Zelle, Apple Pay, and checks. To confirm your preferred date, a non-refundable deposit of 50% is required, while the remaining balance must be settled 3 days prior to your party.
How do I pay for my experience?
To pay for your desired experience, please send an email specifying the experience you wish to book. To secure your chosen date, a non-refundable deposit of 50% is required, while the remaining balance should be paid 3 days before your scheduled event.
What does my experience include?
We offer a unique experience with each package, tailored to suit your preferences. Our packages typically include full setup and cleanup services, ensuring that you have a hassle-free experience. You simply need to show up and savor the moment! Our packages also provide seating arrangements (such as blankets and pillows), plates, cups, and a charming display of greenery and floral decor, except for the graze table option.
Do you only serve people in San Diego?
While San Diego holds a special place in our hearts, we're also delighted to travel to help bring your dream celebration to life! Please note that additional fees apply for events held outside San Diego.
For the “Pallet Party” can you add another person into the group?
Certainly, we'd be happy to accommodate an additional person for the "Pallet Party" package! However, please note that extra fees will apply. While adding more than 6 people to the group may make it a bit snug for seating around the pallet, we believe that it's worth it to create an unforgettable experience. After all, we do believe that the more, the merrier!
I know the “You & Me” experience is for 2 people, but can 3 of us enjoy it?
Indeed, we'd be delighted to accommodate a group of three for the "You & Me" experience! Please note that additional fees will apply. Kindly inform us beforehand of your desire to add another person so that we can make the necessary arrangements, including bringing a different pallet size and providing extra seating and place settings for the third person.
What about gluten-free guests, or allergy-friendly meals?
We aim to make your experience truly unique and personalized, taking into account your dietary restrictions and preferences. Upon booking, we'll provide you with a "charcuterie favorites" form to fill out, where you can specify any gluten-free requirements or allergy concerns for your meals. This way, we can ensure that every aspect of your experience is tailored to meet your specific needs.
What if there are leftovers at the end of the party?
If you wish to take any remaining food home with you, we encourage you to bring your own Tupperware or baggies for safekeeping. Otherwise, any leftovers will be disposed of at the end of the party to maintain hygiene standards.
What kind of food do you serve for Pallet to Palate?
At Pallet to Palate, we believe that every board should be as unique and personalized as the individuals booking the event. That's why we'll provide you with a "Charcuterie Favorites List" once we receive your payment/confirmation, allowing you to choose the specific items you'd like to include in your board. You can expect a mouth-watering selection of organic, seasonal, and locally sourced fruits and vegetables from San Diego farms, along with hand-selected charcuterie, cheeses, crackers, and other delectable bites arranged in a beautiful, colorful display. Depending on the package you choose, the food may be enough for a full meal or appetizers.
Do you provide drinks and/or alcohol?
We want to ensure that every aspect of your experience is covered, including drinks. For our "You & Me" and "Pallet Party" packages, we'll provide you with refreshing water and Pellegrino to enjoy. However, please note that we cannot provide or serve alcohol due to liquor laws in San Diego. We'll still provide glasses and openers, though, so you can easily enjoy your own beverages. Please feel free to bring your own drinks to complement your experience.
What happens if I need to cancel?
We understand that unexpected circumstances can arise, and we're happy to work with you if you need to cancel your event. If you do need to cancel, please send us an email as soon as possible. We require a minimum of 3 business days' notice prior to the event date to process cancellations. Please note that the 50% deposit you made to secure your preferred date is non-refundable. However, if you'd like to reschedule your experience for a later time, we're happy to work with you to find another date that works for your schedule.